Terms of service

Last updated: November 12, 2026

These terms and conditions apply to the use of this webshop and to every order placed and agreement concluded through it. By placing an order, you confirm that you had the opportunity to read these terms before ordering and that you accept them.

Nothing in these terms limits or excludes the rights consumers have under mandatory Belgian or European consumer law.

1. Who we are

This webshop is operated under the name The Selected.

The Selected
Wiegstraat 32
2000 Antwerpen
Belgium

You can reach us through our contact page.

2. Scope

These terms apply to every order placed through the webshop. For consumers they apply only as far as they do not deviate from mandatory statutory consumer rights. If a provision turns out to be invalid or unenforceable, the other provisions remain in force.

3. Products and authenticity

We only sell authentic products. Every item is checked before it is shipped; see our authenticity guarantee. Unless stated otherwise on the product page, items are new and unworn.

We do our best to show product characteristics, images, sizes, colours, prices and availability as accurately as possible. Product images are for illustration: small differences, for example in colour, can occur because of photography, lighting or screen settings.

We are an independent retailer. Brand names and trademarks belong to their respective owners.

4. Orders

You are responsible for providing correct and complete details when ordering. After you place an order, you receive an order confirmation by email.

We may refuse or cancel an order when there is an objective and legally permitted reason, such as an obvious pricing or input error, a technical error, an item that turns out to be unavailable because of a stock error, a refused or invalid payment, or objective indications of fraud or abuse. If we cancel an order, we inform you as soon as possible and fully refund any payment already received for it to the original payment method.

5. Prices and payment

All prices shown to consumers include applicable VAT, unless expressly stated otherwise. Shipping costs are shown at checkout before you place your order.

Payment is made at checkout using one of the payment methods offered there. An order is processed after successful payment.

6. Shipping and delivery

Shipping and delivery are covered by our shipping policy.

7. Right of withdrawal and returns

Consumers have a statutory right of withdrawal of 14 calendar days after receiving their order. The conditions and the return procedure are set out in our returns and refund policy.

8. Legal guarantee

Consumers benefit from the legal guarantee of conformity of two years from delivery. If an item is not in conformity, contact us as soon as possible through our contact page with your order number and a description of the problem.

9. Liability

We are liable for damage caused by our own intent, fraud or gross negligence, and in every case where liability cannot be excluded by law. Beyond that, and as far as the law allows, our liability is limited to the amount paid for the order concerned. This does not affect the statutory rights of consumers.

10. Intellectual property

The content we created for this webshop, such as texts, photos, graphics and design, is protected by intellectual property rights and may not be copied or used commercially without our prior permission, unless the law allows it.

11. Privacy

We process personal data in line with our privacy policy and the applicable data protection law, including the GDPR.

12. Complaints

Not satisfied? Contact us first through our contact page, so we can look for a solution together. If we cannot resolve it, consumers can turn to the Belgian Consumer Mediation Service (consumerombudsman.be).

13. Applicable law

Belgian law applies to the use of this webshop and to agreements concluded through it. This choice of law does not deprive consumers of the protection of the mandatory provisions that apply to them. Disputes are brought before the court that has jurisdiction under the applicable legal rules.